Frequently Asked Questions

Paperless Billing

If you are interested in receiving your CLGC bill statements via email, we require our Paperless Billing Form to be completed and submitted to our office. Please submit the form by email: This email address is being protected from spambots. You need JavaScript enabled to view it. , mail or drop off: 209 Railway Street East Cochrane, AB T4C 2C3 or by fax: 403-932-2911.
Please note that we can email to more than one email address per account, if necessary.
CLGC implemented Automated Meter Reading (AMR) technology in 2016, and members are no longer required to submit meter readings.

Pre-Authorized Withdrawals

If you wish to set-up your CLGC account for pre-authorized withdrawl, we require the following:
     1. Completed and signed Preauthorized Withdrawal Form
     2. Void cheque or direct deposit form

Please submit these two items to our office by email: This email address is being protected from spambots. You need JavaScript enabled to view it. , mail or drop off: 209 Railway Street East Cochrane, AB T4C 2C3 or by  fax: 403-932-2911.
Automatic withdrawals are taken from your bank account provided on the 16th of every month.
If  the 16th falls on a weekend, processing will be the following business day.

CLGC implemented Automated Meter Reading (AMR) technology in 2016, and members are no longer required to submit meter readings.

Payment Options

Payments can be made by cheque, through online banking, by pre-authorized withdrawls, at any financial institution, through telephone banking and by cash.
 
Please allow ample time for payment to reach our office.  Online banking and financial institutions require 48 hours to process.

Please note if you are setting up your CLGC account for online banking, depending on your financial institution, it may prompt you for an additional number of digits. If you are prompted, please add 16330010, prior to you CLGC number.

Internet

Cochrane Lake Gas Co-op, along with a number of other co-ops & municipalities have teamed up to form CORRIDOR COMMUNICATIONS INC. ( CCI Wireless ) – “Alberta’s Wireless Network – Connecting Communities”. This is a province wide venture for Alberta’s answer to rural internet service to connect the last mile of high speed internet.
 

Construction

Secondary Services:
Please call for an estimate if you require secondary (downstream of your gas meter) underground gas lines for: shops, garages, out buildings or primary alterations from the original gas line.
Office: 403-932-2707

Contracts

All Contracts must be signed as stated on land titles. Contracts must be signed and witnessed by a non-family member and returned to our office by email: This email address is being protected from spambots. You need JavaScript enabled to view it. , mail or drop off: 209 Railway Street East Cochrane, AB T4C 2C3 or by fax: 403-932-2911. Refer to out RATES section for current pricing of New Rural Construction and New Urban Construction.
 
Construction costs include: service, equipment, pipe, fittings, construction, installation of regulator and meter to your property.
 
Property Transfers: 
A transfer fee will apply, see our RATES section for current pricing. Our transfer fee is limited to our serviceman reading the initial and last reading of the property transfer date, vehicle expense, administration time & costs related to land title transfers.
 
Rental Property:
Cochrane Lake Gas Co-op holds the contract with the property owner who is responsible for their tenants. It is the responsibility of the member to provide the renter with the monthly charges.

Annual General Meeting

Our Annual General Meeting was held on Tuesday, March 12, 2019 at Water Valley Community Hall.